Respuestas para tus preguntas
Preguntas Frecuentes Generales
Haz clic en el botón “Promover esta Petición” en la página de la petición.
Selecciona la cantidad de dinero que te gustaría aportar.
Ingresa tu información de pago en línea.
Recibirás una confirmación una vez que tu pago haya sido procesado.
Para reportar una petición,
primero debes estar registrado en tu cuenta. Una vez que hayas iniciado sesión, sigue los pasos mencionados a continuación:
Desplázate hasta el final de la página de la petición y haz clic en el botón “Reportar una violación de política” ubicado debajo de la sección de comentarios.
Este botón abre un menú donde seleccionarás una categoría para tu reporte.
Antes de poder realizar un envío, debes incluir un motivo para tu reporte.
Cuanto más específico seas con tu motivo para reportar el contenido, mejor equipado estará el equipo del Centro de Ayuda al evaluar tu reclamo.
¿Olvidaste tu contraseña? ¡No te preocupes! Le pasa a los mejores. Simplemente sigue las instrucciones a continuación y te tendremos de vuelta en tu cuenta rápidamente.
Haz clic en Iniciar sesión desde la esquina superior derecha de Change.org.
Haz clic en “¿Olvidaste tu contraseña?”
Ingresa tu dirección de correo electrónico, haz clic en el botón ‘Restablecer Contraseña’ y deberías recibir instrucciones adicionales por correo electrónico pronto.
Revisa tu carpeta de spam si no lo ves en tu bandeja de entrada.
Nota: Si experimentas dificultades siguiendo este proceso, por favor contáctanos usando el enlace “Contactar Soporte”, en la parte superior de esta página.
Remove signature from petition
At the bottom of the email, you will see the option “Didn’t sign this petition? Remove your signature”. To remove your signature, click on the Remove your signature link.
My account
If you’ve deactivated your account and would like to reopen it, simply access the website and sign another petition using the email address associated with your account.
If you’ve received a message that you need to contact us when attempting to log in or you’re having any other problems with reopening your account, please click on the “Contact Support” option at the top of this page and send a request for further assistance.
To locate any petitions you created, follow the guide below:
Login to your account
Click on your name or display picture, located at the top-right side of the page
Select “My Petition” from the drop-down menu
If you created the petition under a personal profile, click on “Started” at the left side of the screen to locate your petition
If you created your petition under an organization profile, click on the appropriate icon under “Organizations” to locate your petition
Log into your account
Click on your profile image, located at the upper- right side corner of the page
There you will see the “Edit profile” where you will be able to edit your information
1. Click Login from the top right corner.
2. Click on “Forgot your password?”
3. Type in your email address, click the ‘Reset Password’ button and you should receive further instructions via email shortly. Check your spam folder if you don’t see it in your inbox.
Please note: If you experience difficulties following this process, please contact us using the “Contact Support” link, at the top of this page.
Here are the steps to follow:
Log in to your account
Click on your name or profile picture at the top-right corner of the screen
Select the “Edit Profile” option from the drop-down menu
Click on “Delete Account”
Confirm that you would like to close your account.
Promoted Petitions
Promoting a petition on Campoal fills a different critical need for campaigns to be successful: it specifically helps the petition be seen by far more people than would otherwise see it through standard social media shares.
Membership
Campoal Foundation does not keep the funds donated at a country level. These funds are reinvested back in the local country office to support its mission to support citizen-led campaigning.
Donations are received by the Campoal Charitable Foundation, a US charity that supports citizen-led social movements in countries all over the world. Donations may have tax advantages – please check with your tax advisor.
The Campoal Foundation offers free grassroots training and support to users of the Campoal platform primarily in Latin America, Asia, and the Middle East, through locally registered not for profit chapters. The Foundation is funded through a combination of small donations and philanthropic funds.
Documentation
Support Desk
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